Frequently Asked Questions

Once your order has been approved, it will be forwarded to the pharmacy for fulfillment and shipment, shipping is usually made the same day. We will notify you by e-mail once your order has been processed. More information about delivery can be found here.

At this time, our packages are sent through Regular and Express Mail. Regular Mail service does not support tracking service and provides only delivery confirmation, but you can always see the status of your order at My orders section of our site. If you use Express mail you get a tracking number and you can control the process of delivery if you want to.

If you wish to cancel your order, you must let us know before 11am EST the following day. We will not be able to cancel any orders after this time. For all cancellations, please contact us.

We cannot advise you in any way in this matter. You should not take any medication without consulting a physician first.

Importation of prescription medication is legal in most countries (including the US, UK, France, Spain, Hong Kong, Japan and S. Korea) provided the medication is for personal use and is not a controlled substance. If you are in doubt about the situation in your country, please check with your local Post Office.